Le Rocroy, Hotel & SPA

Legal notice

The website accessible, in particular, at https://lerocroy.com/ (hereinafter: the "Site") is published by the company Hôtel Le Rocroy, a company incorporated under French law, registered in the Paris Trade and Companies Register under number Paris B 319 882 114 and whose registered office is located at 13, rue de Rocroy, 75010 Paris; telephone number +33 1 49 70 70 70. The corporate name of the legal entity is SAS Hôtel Le Rocroy with a share capital of €97,200.00 whose individual VAT identification number is FR 37319882114.

Access to the Site and use of its content are subject to the terms of use described below. The fact of accessing and browsing the Site constitutes the Internet user's unreserved acceptance of the following details.

Publishing company: Hôtel Le Rocroy

URL: lerocroy.com

Company: Hôtel Le Rocroy

Legal status: SASU Société par actions

Registered office: 13, rue de Rocroy, 75010 Paris, France

SIRET: 31988211400014

Share capital: €97,200.00

RCS: Paris B 319 882 114

Intracommunity VAT no: FR 37319882114

APE Code: Hotels and similar accommodation (5510Z)

Phone: +33 1 49 70 70 70

E-mail: contact@lerocroy.com

Webmaster/Création Site Web : MMCréation

URL: www.mmcreation.com

Company : MMCréation

Legal form: Limited liability company (SARL)

HEAD OFFICE: 32 Avenue Wagram - 75008 Paris

SIRET: 339 237 992 00047

SHARE CAPITAL: €38,112.00

RCS : 339 237 992 R.C.S. PARIS

Intracommunity VAT: FR 76 339 237 992

APE code: 6312Z

Tel : +33 1 45 74 76 00

Email : info@mmcreation.com

Hosting and Publication : OVH

URL: www.ovh.com

Company: OVH

Legal form: Simplified joint stock company (SAS)

HEAD OFFICE: 2 rue Kellermann - 59100 Roubaix - France

SIRET: 424 761 419 00045

SHARE CAPITAL: €10,069,020

RCS: Lille Métropole 424 761 419

Intracommunity VAT: FR 22 424 761 419

APE code: 6311Z

Tel: +33 9 72 10 10 07

Email: cil@ovh.net

Terms of use

This Site is proposed in different web languages (HTML, HTML5, Javascript, CSS, etc...) for a better comfort of use and a more pleasant graphics, we recommend you to use modern browsers such as Internet explorer, Safari, Firefox, Google Chrome, etc....

We make every effort to provide reliable information and to keep the content of the Site up to date. However, errors or omissions may occur. Users should therefore check the accuracy of the information provided, and can notify us of any modifications to the Site they deem necessary.

Intellectual property

The Site as a whole, as well as each of its component parts (in particular, texts, diagrams, tree structures, software, animations, images, photographs, illustrations, videos, graphic or editorial representations, logos, etc.) constitute intellectual works protected by the French Intellectual Property Code as well as by any other applicable international legislation.

The Hôtel Le Rocroy is the only party entitled (directly or through licenses or authorizations) to use the elements making up the Site, the domain names, trademarks, models, etc., as well as the images and editorial content reproduced therein.

The use of all or part of the Site, in particular by downloading, reproduction, transmission, representation or broadcasting for purposes other than consultation and use of the Site on a personal and private basis by the Internet user for non-commercial purposes, is strictly forbidden. Violation of these provisions exposes its author to the penalties provided for both by the French Intellectual Property Code, in particular for copyright infringement, and by the French Civil Code in terms of civil liability.

Photos & cinematography: ©Christophe Bielsa


Hôtel Le Rocroy makes every effort to ensure to the best of its ability the accuracy and updating of the information published on the Site, the content of which it reserves the right to modify at any time and without notice.

The creation of any hypertext link to any of the web pages or elements comprising the Site is prohibited without the prior written authorization of Hôtel Le Rocroy, which authorization may be revoked at any time. All content, websites or other sites with a hypertext link to the Site or any of its component parts are not under the control of Hôtel Le Rocroy and the latter therefore declines all responsibility (in particular, editorial) concerning access to these websites and their content.

Hypertext links

The Site provides links to other websites or other resources available on the Internet. Hôtel Le Rocroy has no means of controlling these external websites available on the Internet. Hôtel Le Rocroy is not responsible for the availability of such external sites and sources, nor does it guarantee them. It cannot be held responsible for any damage whatsoever resulting from the content of these external sites or sources, and in particular from the information, products or services they offer, or from any use that may be made of these elements. The risks associated with such use shall be borne entirely by the Internet user, who must comply with their conditions of use.

Site availability

The Hôtel Le Rocroy makes every effort to keep the Site permanently accessible, but is under no obligation to do so. The Hôtel Le Rocroy may therefore interrupt access to the Site, in particular for maintenance or updating purposes, or for any other reason, in particular technical or editorial, without prior notice or information to Internet users, and cannot be held liable for the consequences of such interruptions, either to Internet users or to any third party.

Furthermore, Hôtel Le Rocroy shall not be held liable if Internet users are unable to access all or part of the Site due to any technical fault or problem, including but not limited to :

  • Internet network failure and/or congestion,
  • Failure of Internet service providers,
  • Human or electrical error,
  • Any malicious intervention,
  • Any software or hardware malfunction,
  • A case of force majeure.

Services provided

All the company's activities and information are presented on our Site.

Hôtel Le Rocroy endeavors to provide information on the Site that is as accurate as possible. The photographs on the Site are not contractual.

Consumer mediator

The Customer is informed by the Hôtel Le Rocroy of the possibility of having recourse, in the event of a dispute relating to these General Terms and Conditions, to a conventional mediation procedure or any other alternative dispute resolution method, under the conditions provided for in Title I of Book VI of the French Consumer Code.

Once you have referred the matter to the Hôtel Le Rocroy, and in the absence of a conclusive response within 60 days, you may refer the matter to the mediator using the contact details below or on their website. You can also find out how to contact them there.

Contact: AME Conso (www.mediationconso-ame.com)

Address: sis 11 Place Dauphine - 75001 Paris - FRANCE

SIRET: N°87847476600028

Legal status: Association Déclarée

  • To find out how to contact the Mediation officer, click on the following link: The Consumer Mediation Process (https://www.mediationconso-ame.com/le-processus-de-la-mediation-de-la-consommation.html)
  • The Mediation officer's referral form can be accessed via the following link: Request for Mediation - Professionals (https://www.mediationconso-ame.com/demande-de-mediation-ame.html)

The Hôtel Le Rocroy also informs the Customer of the existence of a European Online Dispute Resolution platform ("RLL") to which he/she may have recourse. The Customer can access it from the following link: https://ec.europa.eu/consumers/odr/.


This Site terms and conditions are governed by French law, and any dispute or litigation that may arise from the interpretation or execution thereof shall be the exclusive jurisdiction of the courts having jurisdiction over the company's registered office. The reference language for the settlement of any disputes is French.


The Site may ask you to accept cookies for statistical and display purposes. A cookie is a piece of information deposited on your hard disk by the server of the site you are visiting. It contains several pieces of data that are stored on your hard disk in a simple text file that a server accesses to read and record information.

Hôtel Le Rocroy uses these cookies to enable you to share content on social networks, to provide you with advertising offers in line with your tastes and to find out which pages of the Site you have visited and how often. This information is used exclusively for internal statistical purposes, in order to improve the quality of the services offered to you, to make the Site more user-friendly and to offer you tailored and personalized services the next time you visit the Site.

To disable cookies, we invite you to click on the "help" tab of your browser or read the information that accompanies your browser software.

Some parts of this Site cannot be used without accepting cookies.

Personal data

In general, you are not required to provide us with your personal data when you visit our Site.

However, there are certain exceptions to this principle. Indeed, for certain services offered by our Site, you may be required to provide us with certain data such as: your name, the name of your company, your e-mail or postal address, and your telephone number or any other information. This is the case when you fill in the online form in the "contact" section, or when you complete a reservation.

In all cases, you can refuse to provide your personal data. In this case, you will not be able to use the Site's services, in particular to complete your reservation or to use the contact form to answer your question.

List of opposition to telephone solicitation

In accordance with article L.223-2 of the French Consumer Code, consumers who do not wish to be the subject of commercial prospecting by telephone can register, free of charge, on a telephone canvassing opposition list. This list is accessible via the following website: www.bloctel.gouv.fr.

Hôtel Le Rocroy

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